Baltimore Airport Informational Guide to Baltimore–Washington Airport (BWI) - NON OFFICIAL

Services Baltimore Washington Airport (BWI)


At Baltimore Airport there are various bars, restaurants and cafés (food and beverages services). Find information about the restaurants, fast food options and food stores in the link below.

See Restaurants and Food at BWI


Check all retails outlets available as well as Duty Free stores at Baltimore–Washington Airport. 

See Shops and Stores at BWI


Free Wi-Fi is available at Baltimore Airport for 45 minutes.


ATMs are available at Baltimore Airport, both landside and airside.

Currency exchange

Travelex is in charge of currency exchange services at Baltimore Airport.

Find a couple of kiosks in the Main Terminal, one near Concourse C and the other close to Concourse E.

Lost & found

If you have lost an item in BWI Airport, please contact:

Items lost in the security checkpoint areas: +1 410 689 3620

Items lost in the parking shuttle buses: +1 410 684 3346

Items lost in the parking lots: +1 410 859 9230

Shoe Shine

There’s a shoe shine service available in BWI Airport.

Meditation room

A mediation room is open to passengers between Concourses D and E.

Family restrooms

There are several family restrooms in BWI:

- 5 in Concourse B
- 1 in Concourse C
- 1 in the Connector B-C
- 3 next to Concourse D

Charging Stations

Charging stations are located close to the Observation Gallery.

Pet relief areas

Find two pet relief areas locations in BWI Airport:

- End of Concourse E, lower level, outside door 19
- In front of the Hourly Garage

Postal services

The airport’s Post Office is located in the upper level, close to Concourse C.

Service hours: 07:00 am to 08:00 pm.

Baby care facilities

Find family washrooms on both terminal levels:
Upper level: 
- Landside, close to entrance to C Gates
- Airside, at Gate A6, B2, C7, D2 and D/E Concourse

Lower level:
- Baggage carousel 9

Activities to do in BWI Airport

At BWI Airport passengers can do some activities as:

Book a bike

Zagster provides bicycles to passengers, employees and members of the public.

Visit the BWI Observation Gallery

There are exposed new aviation exhibits and there is equipment for children to play.

It is located on the Upper Level of the BWI Airport, between Concourses B-C.

Thurgood Marshall Tribute

Next to the BWI Observation Gallery, there is an exhibition of one of the United States’s leading civil rights activists.

Visit the Benson Hammond House

It is part of the National Registry of Historic Places.


There are no lockers available at BWI Airport. 


Passengers cannot smoke at Baltimore Airport. 

other Services

- Food, drink and retail concessions
- Customer Service Centre
- Information desks
- Conference room
- Mail boxes
- Children’s play area
- Duty free shop
- Cardio trail
- Police station
- News stand
- Work stations
- Assistance for handicapped passengers

Airport hotel

At BWI Airport there is an airside micro-hotel, Minute Suites, with small rooms which can be rented for hours or for overnight stays.

Services: DirecTV, Netflix and Wi-Fi.


- 1 hour: $42.00
- After that: $10.50 for every 15 minutes
- 8 hours stay: $155.00


USO Lounge: Lower level, beside baggage claim 14. Exclusively for military use and free of charge for members of US military and their families. Open daily from 06:00 am to 10:00 pm. Services: Wi-Fi, Showers, TV, Private rooms, Children’s area, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

The Club at BWI: Airside, Concourse D, close to gate D10. Open daily from 05:00 am to 08:30 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers and Telephones. Please note it is a non-smoking facility.

Fares: €37.00 per passenger.

Chesapeake Club Lounge: Upper level, towards the Pier Exit. Open daily from 06:00 pm to 09:00 pm. Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Purchase your pass to Baltimore Airport lounges